Can't login to control panel

  • Hello,

    I can’t login to my admin panel anymore. When I enter the password I get shaking and a red square without any text. I have reset the password by email, FTP and PHPMyAdmin. But the same keeps happening. Any idea on how to solve this? The website is working fine. https://www.mijnreisblog.eu.

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  • Hello Rebah,
    first – can you do a back up?

    This is a best practice before we start troubleshooting your problem.

    Next – can you rename your Plugins folder to PLUGINS OFF via FTP?

    If this helps you log in, please let me know.

    It is my hope that this is the first step in moving you forward,
    Kristen

    Thread Starter rebah

    (@rebah)

    Hello Kristen,

    I renamed the plugin folder and it worked! I guessed it might be the plugin ‘better wp security’ and i renamed it. Then I gave the plugin folder the correct name back, and I could still login. So it must be that one even though it’s been running fine for a long time and I didn’t change anything.Anyway thanks a lot!

    How do you suggest I removed it? From the dashboard or through FTP? Or something else entirely? ??

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