Can't login to dashboard

I suddenly cannot log into my dashboard

Do you mean there is a warning, error or blank screen when you login? Or you just can’t login with your user/pass?

No error, no warning, no blank screen. No chance to use a password. When I click the “login” link from my blog, it just gets hung up until finally the “page cannot be displayed” page comes up.

Can you provide a link to your site for us to examine?

https://hearthmoonblog.com

Hmm, interesting. Do you see the browser working? Like it’s trying to load the page? Or does the screen just freeze THEN you get that message?

You did the right thing renaming the plugins folder. You may also wish to rename your theme folders with a trailing “-BAK” also (mytheme-BAK), and only keep the TwentyFourteen theme folder intact. Try to login again. If you need to, reset your password.

Lastly, check out: https://codex.www.ads-software.com/Login_Trouble

I got a redirect loop. Have you modified your htaccess recently?

The browser tries to load the page and can’t. If you click the login link you can see what happens. I did rename the Weaver theme folder to disable it–what happened was that my page loaded as a white screen, nothing on it. I did check that link first, but I have done everything it says that I know how to do. I suspect it’s a problem with the theme. If I can activate twenty-fourteen from my host site control panel I could rule that out, but I don’t know how to do that.

No I have not modified htaccess.

.htaccess was last modified in April.

Would you mind pasting it if it’s not too long? I see more redirect loops due to htaccess syntax errors. Don’t paste anything you don’t want public. But first, you may also wish to just rename THAT as well:

.htaccess-BAK

Renaming .htaccess brings up Internal Server Error when I reload the blog page.

AddHandler application/x-httpd-php54 .php .php5 .php4 .php3

RewriteEngine off
RewriteCond %{HTTP_REFERER} !^https://hearthmoon.hearthmoonrising.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^https://hearthmoon.hearthmoonrising.com$ [NC]
RewriteCond %{HTTP_REFERER} !^https://hearthmoonblog.hearthmoonrising.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^https://hearthmoonblog.hearthmoonrising.com$ [NC]
RewriteCond %{HTTP_REFERER} !^https://hearthmoonrising.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^https://hearthmoonrising.com$ [NC]
RewriteCond %{HTTP_REFERER} !^https://www.hearthmoon.hearthmoonrising.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^https://www.hearthmoon.hearthmoonrising.com$ [NC]
RewriteCond %{HTTP_REFERER} !^https://www.hearthmoonblog.hearthmoonrising.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^https://www.hearthmoonblog.hearthmoonrising.com$ [NC]
RewriteCond %{HTTP_REFERER} !^https://www.hearthmoonrising.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^https://www.hearthmoonrising.com$ [NC]
RewriteCond %{HTTP_REFERER} !^https://www.yellowbirchschool.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^https://www.yellowbirchschool.com$ [NC]
RewriteCond %{HTTP_REFERER} !^https://www.wwwhearth.hearthmoonrising.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^https://www.wwwhearth.hearthmoonrising.com$ [NC]
RewriteCond %{HTTP_REFERER} !^https://wwwhearth.hearthmoonrising.com/.*$ [NC]
RewriteCond %{HTTP_REFERER} !^https://wwwhearth.hearthmoonrising.com$ [NC]
#RewriteRule .*\.(jpg|jpeg|gif|png|bmp)$ – [F,NC]

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

# END WordPress

Thanks. Curious, back up your current htaccess and try replacing with this…

AddHandler application/x-httpd-php54 .php .php5 .php4 .php3

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

Also, check to see if there is an .htaccess inside /wp-admin/ folder. If there is, make a copy of it or rename it .htaccess-BAK.

I did not do this, as I did not feel comfortable fooling around with this file. Someone from host company fixed the problem–a lot of corrupt files on my site. So, this is resolved.