Can’t Login to my website with wp-admin since updating to 5.6

  • Resolved odianume

    (@odianume)


    3 years, 10 months ago

    I can’t log in to my website since the 5.6 update, I tried renaming the plugin folder and theme as well via the file manager but the problem still persists, I tried using the using the block of code on the .htaccess file
    # BEGIN WordPress

    RewriteEngine On
    RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]

    # END WordPress

    But the website stops working when I tried that so I replaced it with the backup file

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • First thing first, make sure you have a full site backup (all folders, files, and database). Most webhost providers have this automatic update nightly or weekly, it’s best to have a copy of full site backup just prior to your the problematic WP5.6 update.

    Info on how to backup WP
    https://www.ads-software.com/support/article/wordpress-backups/#backing-up-your-wordpress-site

    Once you have full site backup, follow the instruction on how to update WP MANUALLY detailed in this link (see the Manual Update section)
    https://www.ads-software.com/support/article/updating-wordpress/#manual-update

    Thread Starter odianume

    (@odianume)

    I got in touch with the hosting company, the automatic backup goes just as far back as the time I updated the website to WP5.6. The backup before then doesn’t restore the website so I am stuck looking for a solution on this current version of WordPress.

    I see your login page shows up, are you able to login now?

    If you still can’t login, make sure you keep that full site backup, follow the instruction on how to update WP manually (link in my previous post), it’s IMPORTANT that you’re experienced and know exactly how to do that otherwise have someone (who’s qualified to do so) do that for you.

    Thread Starter odianume

    (@odianume)

    The hosting company did a downgrade to the previous version of WordPress that worked and deactivated all my plugins. I believe the problem came from the theme

Viewing 4 replies - 1 through 4 (of 4 total)
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