• I can’t login to my wordpress account for some days now; it’s requesting for an authentication code which I can’t find on my system again after formatting. I can’t also get it on my phone as well. Please how do I resolve this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Matt Knowles

    (@aestheticdesign)

    By authentication code do you mean something more than the normal login password?

    If so, you may need to manually disable the plugin that is responsible for asking for it. You can use FTP or your hosting control panel to do that by renaming the plugin folder.

    Thread Starter topabunmi

    (@topabunmi)

    I tried that but I can’t find the authentication plugin under wp_content from my cpanel

    Matt Knowles

    (@aestheticdesign)

    What plugins do you have installed?

    If you can’t identify which one it is, just disable all of them.

    Thread Starter topabunmi

    (@topabunmi)

    below are the list of plugins installed..which one could be preventing it?

    /public_html/wp-content/plugins/akismet
    /public_html/wp-content/plugins/better-internal-link-search
    /public_html/wp-content/plugins/breadcrumb-navxt
    /public_html/wp-content/plugins/breadcrumbs
    /public_html/wp-content/plugins/contact-form-7
    /public_html/wp-content/plugins/jetpack
    /public_html/wp-content/plugins/mojo-marketplace-wp-plugin
    /public_html/wp-content/plugins/my-live-chat-for-wp
    /public_html/wp-content/plugins/opml-importer
    /public_html/wp-content/plugins/parallax-gravity-landing-page-builder
    /public_html/wp-content/plugins/related-posts-by-zemanta
    /public_html/wp-content/plugins/title-split-testing-for-wordpress
    /public_html/wp-content/plugins/woocommerce
    /public_html/wp-content/plugins/wordpress-importer
    /public_html/wp-content/plugins/wordpress-seo
    /public_html/wp-content/plugins/hello.php
    /public_html/wp-content/plugins/index.php

Viewing 4 replies - 1 through 4 (of 4 total)
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