Can't login: Too many redirects

Try to login now:
https://www.simplyhis.org.au/wp-login.php

Hi Krishna,

Thank you for your post. I have just attempted to login however my attempt was unsuccessful.

The message received was:

The webpage at https://www.simplyhis.org.au/wp-admin/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Learn more about this problem.
Error code: ERR_TOO_MANY_REDIRECTS

Try:
– switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

– resetting the plugins folder by FTP or phpMyAdmin.

Hello Esmi, thank you for your input.

1) I followed these instructions:
a) Via FTP or your host’s file manager, navigate to the wp-contents folder (directory)
b) Via FTP or your host’s file manager, rename the folder “plugins” to “plugins.hold”
c) Login to your WordPress administration menus (/wp-admin)

When I navigated to the simplyhis.org.au page and attempted to login I achieved the same result:

The webpage at https://www.simplyhis.org.au/wp-admin/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Learn more about this problem.
Error code: ERR_TOO_MANY_REDIRECTS
—–

2) I followed your instructions
” switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.”

And then navigated to my site and received this message:

Unable to Access the Network:
The connection to https://www.simplyhis.org.au was interrupted by a change in the network connection.
Check your Internet connection.
Check any cables and reboot any routers, modems, or other network devices you may be using.
Error code: ERR_NETWORK_CHANGED
—–
3) Using my FTP (FileZilla) I took out both of these changes and accessed my site, it came up a bit squiffy but had already signed me in to the dashboard!

I was able to then update to WordPress 3.6.1 which I did immediately.

Now the site is still not right and I still cannot login and still getting the error message:

Error code: ERR_TOO_MANY_REDIRECTS
——

NOW:

It seems that navigating to my site:
https://www.simplyhis.org.au

actually automatically LOGIN to my dashboard!

Whoever navigates to my site is automatically in my dashboard!

Please help, I don’t know what to do.

Thank you

Whoever navigates to my site is automatically in my dashboard!

I don’t get that error. I go to your site as it should be. Try again and report back.

You are correct. Thank you.
However the login issue persists.
The message received was:

The webpage at https://www.simplyhis.org.au/wp-admin/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.
Learn more about this problem.
Error code: ERR_TOO_MANY_REDIRECTS

First deactivate all your plugins, delete the unused plugins (if any), revert to 2013 theme and then Manually update from a fresh download of WordPress except wp-content – do not overwrite but delete wp-admin and wp-includes and replace them with fresh copies.

Okay, thank you, how can I deactivate my plugins if I cannot get into my dashboard?

The message I received ERR_TOO_MANY_REDIRECTS is when I attempt to get into my dashboard.

Okay. This is what I did.

I changed to 2013 Theme and de-activated all plugins.

I have downloaded wordpress and by FTP deleted wp-admin and wp-includes; replacing them with the new versions.

Attempted to log-in – unsuccessful.
Error code: ERR_TOO_MANY_REDIRECTS

THEN: I saw that after failing to login, when I went back to the site https://www.simplyhis.org.au I found that there is the grey line up top indicating I am logged in.

Then I changed back to my preferred theme (Revolution Blue) and reactivated plugins.

Then I updated again to WordPress 3.6.1 as it said I was still on 3.6. Update successful.

Then I log out.

Navigated to the site and attempted to Log in – unsuccessful
Error code: ERR_TOO_MANY_REDIRECTS

Navigated back to the site to find that I am logged in.

Any clues?

via FTP or your hosting control panel, you may rename your plugins folder by adding something like -HOLD. That will deactivate all plugins. Similarly, you can revert to the default theme also by renaming all other themes. Keep them that way and then try to login.