Cant login via UM login form but can with default WP login page

  • Hello for some reason i cant seem to login to the website using this password: X^,z)’#3TMxN
    But i can login with the same exact password on the default WP login page wp-admin.

    I tested some other plugins (User registration for example) and some of them have this issue while other work just fine (user profile builder, login/signup popup and registration magic).

    The test are done on Instawp without any plugins installed and the default twenty theme.

    To test this out go and create a new user via admin panel > user > new user and set as the user password the one I mentioned above.

    Here is a quick video showing the issue: https://drive.google.com/file/d/1CTw7ifa7w3aNNaeMP1IokprTXcxkYVbP/view?usp=sharing

    • This topic was modified 6 days, 5 hours ago by giannisgx89.
Viewing 9 replies - 1 through 9 (of 9 total)
  • missveronica

    (@missveronicatv)

    @giannisgx89

    I tried to create a new User with your password
    and an UM Login with this User’s password is OK.

    Try to do a Theme/Plugin conflict test if your Theme
    or additional custom code snippets in the functions.php file
    or another Plugin is causing a conflict with UM.

    https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

    • This reply was modified 5 days, 8 hours ago by missveronica.
    Thread Starter giannisgx89

    (@giannisgx89)

    Thanks for the response.
    Like i wrote in my initial message i don’t use any plugins, literarily zero plugins except UM and the twenty twenty three theme. No snippets, no edits of functions.php

    Creating/registering a user via UM register form will work but doing the same thing via Admin Panel > Users > Add new user does not work, as I showcased in the short video.

    missveronica

    (@missveronicatv)

    @giannisgx89

    I tried both creating the Users in the WP Add New User
    and via an UM Registration form,
    both Users can login from UM Login form with this password.

    • This reply was modified 5 days, 7 hours ago by missveronica.
    missveronica

    (@missveronicatv)

    @giannisgx89

    Look at your Browser web Console if you have any JavaScript errors.
    Mouse right button click, select Inspect then Console in the Menu.

    Enable PHP error logging if the debug will give some more info about this issue.

    Read this guide: “How to enable debug logging”

    https://docs.ultimatemember.com/article/1751-enable-debug-logging

    You will probably get a PHP log file with notices and errors in this file:
    .../wp-content/debug.log

    Post the content of this file here in the Forum and we can give you the PHP error explanation. For best formatting use the Forum’s CODE format.

    Thread Starter giannisgx89

    (@giannisgx89)

    I enable debugging and after i tried to login this is what i get inside the error log. Also no console errors

    I dont know why it works for you and not for me on multiple instances on InstaWP and on my staging.
    Can you try to fireup a new InstaWP WordPress installation and install only the UM plugin and check again?

    [17-Nov-2024 15:17:47 UTC] PHP Deprecated:  rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/cidgraa/pergola/wp-includes/formatting.php on line 2819
    [17-Nov-2024 15:17:47 UTC] PHP Deprecated:  rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/cidgraa/pergola/wp-includes/formatting.php on line 2819
    [17-Nov-2024 15:17:47 UTC] PHP Deprecated:  rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/cidgraa/pergola/wp-includes/formatting.php on line 2819
    [17-Nov-2024 15:17:47 UTC] PHP Deprecated:  rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/cidgraa/pergola/wp-includes/formatting.php on line 2819
    [17-Nov-2024 15:17:49 UTC] PHP Deprecated:  rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/cidgraa/pergola/wp-includes/formatting.php on line 2819
    [17-Nov-2024 15:17:49 UTC] PHP Deprecated:  rtrim(): Passing null to parameter #1 ($string) of type string is deprecated in /usr/www/users/cidgraa/pergola/wp-includes/formatting.php on line 2819
    Thread Starter giannisgx89

    (@giannisgx89)

    I also tried it again now on TasteWP, similar to InstaWP without zero plugins as you can see from the video and it still doesnt work. I understand this could be a plugin limitation with some special characters in the password but before I try to switch to a different plugin that works fine with this password I though of letting you know.

    Here is another video clearly showing the issue: https://drive.google.com/file/d/1NjU2ozI97hCM3XW6LjXyEJfSZOyC3FhP/view?usp=sharing

    Lastly I also contacted the User Registration plugin because the issue occurs with their plugin as well and they were able to replicate and acknowledged the issue and are looking into it.

    missveronica

    (@missveronicatv)

    @giannisgx89

    Which PHP version are you using?

    I don’t think that your issue is with the password.
    UM is reporting other issues during Login as Password errors.
    What happens if you use a weak password with characters a-z and numbers?

    Look at your settings for the User Role and “Login Options”

    https://docs.ultimatemember.com/article/103-user-roles-settings#login-options

    Another UM Setting you can look at is your Permalink setting

    https://docs.ultimatemember.com/article/39-users-tab

    Verify that your UM core pages are defined OK

    https://docs.ultimatemember.com/article/38-pages-tab

    • This reply was modified 5 days, 2 hours ago by missveronica.
    missveronica

    (@missveronicatv)

    @giannisgx89

    Why I want you to check those UM Settings.
    The debug log file reports an issue with a blank WP/UM path in untrailingslashit.

    Possible sources in UM can be issues in:

    class-init.php with a path
    class-account.php with a redirect to the User Account page
    class-permalinks.php Profile URL
    class-access.php redirect URL

    Thread Starter giannisgx89

    (@giannisgx89)

    All settings are the default ones right after i installed UM. I didnt change anything.
    All pages are installed and working and the user role is set to default.

    My php version is 8 and the latest wordpress 6.7 but i also tried with php 7.4 and wp 6.6 still same issue.

    Passwords wordpress create work fine without issue: J7ZJ7&r6IjD8JX0&8AcerG
    Weak passwords also work fine

    It looks like if the password contains characters like ‘ and + and probably few others then i cant login via UM login page but can with default WP login page.

Viewing 9 replies - 1 through 9 (of 9 total)
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