[NSFW] can’t login with 2FA or Recaptcha on wordpress

  • Resolved senseboutique

    (@senseboutique)


    1 month, 2 weeks ago

    I have a wordpress website and use fire wall wordfence, and I use 2FA for login.

    but yesterday, the website suddently not allow me to login in, anyway, finally I turn off the 2FA, then it’s worked, I finally able to login in to my website, but I don’t know why.

    I even delete the wordfence and deactive 2FA, however, I’m still not able to use 2FA right now even if I already re-setup everything, would you please help me with this ?

    The page I need help with: [log in to see the link]

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @senseboutique, thanks for your question.

    If you’re using the form on the /login/ path I can see linked from your homepage, this may be a custom form or one created by another plugin/theme. Our Login Security features such as 2FA/reCAPTCHA are only guaranteed to be compatible at this time with the default WordPress or WooCommerce login/registration pages.

    If you are using WooCommerce, ensure Wordfence > Login Security > Settings >?WooCommerce integration?is checked.

    Many thanks,
    Peter.

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