Can’t make a new slider show

Hi,

I am using Customizr 4.0.9 and my slider is working properly.
Updating my theme does not lose any option.

This is a screen-cast of my test site.
https://screencast-o-matic.com/watch/cb6FfnI7YU

Please check whether it’s a cache issue or plugin conflict.
https://docs.presscustomizr.com/article/258-troubleshooting-guide-for-websites-using-customizr-pro-wordpress-theme#broken-website

Thank you

>>I am using Customizr 4.0.9 and my slider is working properly.

Well, good for you! ?? I don’t have that luck yet.

The problem seems to go deeper. When I attach an image to a slideshow and save the image and then revisit the image edit page, the image has lost the connection to the named slider.

Turned on debug and no messages shown yet.

I disabled a custom plugin with code that I think I got from Customizr site’s snippet section that was needed back then called Polylang Customizr, and the slider started working again. Problem sorted.

<?php
/*
Plugin Name: Polylang Customizr
Description: Makes Customizr frontpage multilingual with Polylang
License: GPLv3
*/
 
if (defined('POLYLANG_VERSION'))
add_filter('option_tc_theme_options', 'pll_tc_options');
 
function pll_tc_options($options) {
$areas = array('one', 'two', 'three');
if (is_admin()) {
pll_register_string('tc_featured_page_button_text', $options['tc_featured_page_button_text'], 'Customizr');
 
foreach ($areas as $area)
pll_register_string('tc_featured_text_'.$area, $options['tc_featured_text_'.$area], 'Customizr', true);
}
 
else {
$options['tc_featured_page_button_text'] = pll__($options['tc_featured_page_button_text']);
 
foreach ($areas as $area) {
$options['tc_featured_text_'.$area] = pll__($options['tc_featured_text_'.$area]);
$options['tc_featured_page_'.$area] = pll_get_post($options['tc_featured_page_'.$area]);
}
 
// filters sliders by language
$pll_options = get_option('polylang');
 
if (!empty($options['tc_sliders']) && $pll_options['media_support']) {
foreach ($options['tc_sliders'] as $slider => $images)
foreach ($images as $key => $img)
if (!(($id = pll_get_post($img)) && $id == $img))
unset($options['tc_sliders'][$slider][$key]);
}
}
 
return $options;
}