Hi @bekokstover, thanks for getting in touch.
On some servers running CGI/FastCGI, and possibly other configurations, you could use FTP or a file manager to access your .htaccess file in the root directory and make sure this code is input:
# Wordfence WAF
<Files ".user.ini">
<IfModule mod_authz_core.c>
Require all denied
</IfModule>
<IfModule !mod_authz_core.c>
Order deny,allow
Deny from all
</IfModule>
</Files>
# END Wordfence WAF
Then also, in the same directory, edit your .user.ini file with this code:
; Wordfence WAF
auto_prepend_file = '/your/path/to/wordfence-waf.php'
; END Wordfence WAF
Make sure to change the path above with the one where wordfence-waf.php actually resides.
Once you have this code in place, your firewall should be optimized. If you visit your Wordfence > Firewall page, you should see 84% (which is the max a free customer can reach).
There is some more information around adding this code and how to manually optimize the firewall here: https://www.wordfence.com/help/firewall/optimizing-the-firewall/#firewall-optimization-setup
Let me know if you have any further questions!
Peter.