• Resolved NEO117

    (@neo117)


    Hello. Since the new update I can’t change or remove the custom items I added. There used to be a section for it when I clicked customize -> Header, but now there’s no such thing. My custom items are the two options after the menu in green that say Apply and Login. Any help?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi,

    See our docs please: https://docs.athemes.com/article/374-configure-the-header-layout-in-sydney

    You upgraded to the new header so you have new options available. You just enable and configure from Customize > Header > Main Header > Elements. Note that you can also configure header elements for mobile devices.

    Thread Starter NEO117

    (@neo117)

    I have read through your documents. The header elements that I added are not listed under main or mobile header. I’ve tried activating all the elements, deactivating them, and nothing changes. Should I go back to the old header?

    Thread Starter NEO117

    (@neo117)

    Never mind my previous message. I reverted to the old header by using options.php and then removed the extra items and made them into menu links with the new header. All good! Thank you.

    Hello, I have a similar problem. I have the new header and I cannot delete an item that appears in the menu. They told me to go back to the previous header with options.php in value 0, but when I put it I did not get the header option … How did you solve it? Thanks

    @cerretres,

    Your other thread indicates that you’ve been able to resolve it.

    Please let us know in a new topic if you have any further questions, or if we can provide you with any other assistance.

    Regards,
    Kharis

    Thread Starter NEO117

    (@neo117)

    @cerretres Sorry for the delay! Here, this is what I did.

    1. Visit yoursite[DOT]com/wp-admin/options.php
    2. Find the sydney-update-header line using your web browser’s finder menu (CTRL+F)
    3. Change the value to 0 and save. Here is your visual guide for this.

    Thank to Kharis Sulistiyono for these steps.

Viewing 6 replies - 1 through 6 (of 6 total)
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