Can't move menus

  • Resolved Adwiz

    (@adwiz)


    11 years, 2 months ago

    One of my sites no longer allows menus to be moved. When clicking on any menu in the Menus pane of the admin area, a series of dashed boxes the same size as the menu rectangle appear underneath the selected menu. For example, if the menu was open to show options the boxes become large square ones and if not they are rectangular ones. If a menu is clicked on that has submenus, then the dashed boxes are the size of the entire enclosure for the menu with submenu items.

    This only happens on one site and it happens in all browsers.

    I tried deactivating all plugins and it continued to behave this way.

    Using WordPress 3.8. Site is at maxfitmovement.ca

    Any ideas what I can try next?

Viewing 6 replies - 1 through 6 (of 6 total)

  • Have you tried:

    – switching to the 2013 or 2014 themes to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter Adwiz

    (@adwiz)

    Thanks esmi for the quick response.

    The plugins I’m using are common across all my sites and I did re-upload all of them but I didn’t try resetting the entire folder so I’ll give that a shot.

    Will also try re-uploading WordPress files. Thinking about it, I would think maybe that’s the first step to try.

    Any updates? Having this issue myself ??

    Thread Starter Adwiz

    (@adwiz)

    This problem was solved. Thanks, esmi. Your suggestion was perfect. The problem was caused by a corrupted file in the WordPress Admin folder. I’m not sure which file because I replaced all the files in that folder with fresh ones from a fresh WordPress 3.8 download. Immediately menus started working again.

    I am having the same exact issue. I did what you recommended and replaced all admin files but that did not fix my issue. Does anyone have any other ideas?

    @joe704la: If you require assistance then, as per the Forum Welcome, please post your own topic.

Viewing 6 replies - 1 through 6 (of 6 total)
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