Can't move menus after new update

  • One of my sites no longer allows menus to be moved. When clicking on any menu in the Menus pane of the admin area, a series of dashed boxes the same size as the menu rectangle appear underneath the selected menu. For example, if the menu was open to show options the boxes become large square ones and if not they are rectangular ones. If a menu is clicked on that has submenus, then the dashed boxes are the size of the entire enclosure for the menu with submenu items.

    This happens in all browsers.

    I tried deactivating all plugins and it continued to behave this way.

    Using WordPress 3.8. I tried reinstalling admin files because that was suggested in a different forum post.

    Any ideas what I can try next?

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  • Have you tried:

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    – re-uploading all files & folders – except the wp-content folder and wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

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