Can’t open admin page

  • Resolved johncsnider

    (@johncsnider)


    15 years, 2 months ago

    Hi,

    I have two blogs. Both are hosted in the same place, both have the latest WordPress and associated plugins. But one of them won’t open up my admin page when I log in. When I put in my ID and password, it opens the wp-login.php page but it’s entirely blank, and the browser says “Done” down at the bottom. I’m using FireFox but I get the same problem with Internet Explorer.

    Ideas?

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi,

    Check with these options:

    -> Disable all the plugins and enable it one by one to find out the culprit
    -> upgrade wordpress to the latest version
    -> remove all unwanted code from htaccess
    -> change the theme to default to rules out theme level problem

    Thanks,

    Shane G.

    Thread Starter johncsnider

    (@johncsnider)

    Shane,

    I already have the latest WordPress version.
    I cannot disable plugins or change the theme because I can’t get the admin page to open.

    Other ideas?

    John

    Try resetting the plugins folder by FTP or phpMyAdmin

    Thread Starter johncsnider

    (@johncsnider)

    esmi

    I tried that via FTP but now I get a bunch of error messages:

    Warning: Cannot modify header information – headers already sent by (output started at /export/home/sc/scifid71/public_html/main/wp-config.php:28) in /export/home/sc/scifid71/public_html/main/wp-login.php on line 290

    Warning: Cannot modify header information – headers already sent by (output started at /export/home/sc/scifid71/public_html/main/wp-config.php:28) in /export/home/sc/scifid71/public_html/main/wp-login.php on line 302

    Warning: Cannot modify header information – headers already sent by (output started at /export/home/sc/scifid71/public_html/main/wp-config.php:28) in /export/home/sc/scifid71/public_html/main/wp-includes/pluggable.php on line 671

    Warning: Cannot modify header information – headers already sent by (output started at /export/home/sc/scifid71/public_html/main/wp-config.php:28) in /export/home/sc/scifid71/public_html/main/wp-includes/pluggable.php on line 672

    Warning: Cannot modify header information – headers already sent by (output started at /export/home/sc/scifid71/public_html/main/wp-config.php:28) in /export/home/sc/scifid71/public_html/main/wp-includes/pluggable.php on line 673

    Warning: Cannot modify header information – headers already sent by (output started at /export/home/sc/scifid71/public_html/main/wp-config.php:28) in /export/home/sc/scifid71/public_html/main/wp-includes/pluggable.php on line 865

    https://codex.www.ads-software.com/Answers-Trouble_Shooting#Headers_already_sent
    https://codex.www.ads-software.com/FAQ_Troubleshooting#How_do_I_solve_the_Headers_already_sent_warning_problem.3F

    Start by checking wp-config.php

    Thread Starter johncsnider

    (@johncsnider)

    Hi,

    Actually, I’ve solved the problem for the time being by reinstalling WordPress. I can now log in and I have changed my password.

    Suspecting a hack, I went ahead and deleted all the users (except myself “admin” of course)–there weren’t that many users so it’s not a big deal.

    But here’s the thing. It says I have TWO admins but it only lists ONE, me. How do I detect this missing admin, and how do I fix it?

    Thanks!

    Check the guides listed in https://www.ads-software.com/support/topic/307660?replies=1

    It’s essential that you clean up properly after a hack otherwise it will only happen again. Most hacks will attempt to leave a back door in place, so you do really need clean up afterwards.

    Dear esmi, I have the same problem, and is solved by resetting the plugins folder… really appreciate your help. Thank you so much….
    What I did were:
    1. Rename the plugins folder to plugins.hold folder
    2. Make a new plugins folder
    3. Move/install the plugins I needed
    4. And everything’s back to normal….

Viewing 8 replies - 1 through 8 (of 8 total)
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