Can’t open elementor if this plugin is enabled

  • Resolved George X.

    (@rodoswebdesign)


    1 year, 8 months ago

    When enabled, elementor page builder crashes the server.

    Had to do some debugging, disabled all plugins, this was the culprit.

    Is there a fix coming? For now I need to disable the plugin in order to edit a page.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @rodoswebdesign

    Thanks for reaching out!

    I understand that you’re unable to edit a page built with Elementor since it crashes the server. After disabling all plugins, you found out that the culprit was the Stripe plugin and disabling it enables you to edit the page, correct?

    Checking Stripe’s Github Repository, I only found this bug, however, I am unsure if this is related to your issue here: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/2579

    For us to investigate this properly, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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