Can’t open .xlsx file

  • Resolved mratkajec

    (@mratkajec)


    1 year, 6 months ago

    Hello everyone,

    When I export entries to an xlsx file, I can’t open downloaded file with excel. It gives me an error: excel cannot open the file because the file format or file extension is not valid

    Does anybody know solution?

    Regards,
    Mateo

    The page I need help with: [log in to see the link]

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  • Hey @mratkajec – We’d be happy to help!

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance? 

    From there, our support team will be able to take a closer look at your request. 

    Thanks!

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