Can't post comments due to DNS error

  • Resolved manndmd

    (@manndmd)


    11 years, 2 months ago

    Using the twentythirteen theme and WP 3.8, when someone tries to post a comment they get this:

    Unable to resolve the server’s DNS address.

    I moved the site to DreamHost a few months ago and everything works.

    Here is the site if you want to test it:

    https://www.epstudiossoftware.com

    Thanks,
    David

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter manndmd

    (@manndmd)

    I should say everything ELSE works.

    Comments don’t work.

    When I tried to leave a comment, I got this in FF:

    Firefox can’t find the server at https://www.epstudiossoftware.dreamhosters.com.

    Looks like you are using JetPack comments? What if you turn off JP comments?

    Thread Starter manndmd

    (@manndmd)

    the link should be epstudiossoftware.com, not epstudiossoftware.dreamhosters.com.

    I will grep for dreamhosters.com

    I’m not sure how to turn off JP comments.

    Thanks.

    Thread Starter manndmd

    (@manndmd)

    Fixed it.

    I disconnected from WordPress.com via Jetpack and then reconnected. I think it was connected to my old blog site still.

    Thanks for your suggestion!

    David

    EDIT – cross-posted with you – AWESOME that did it!

    epstudiossoftware.dreamhosters.com

    That’s usually a temporary domain when you first set up your site, I think. Looks like you just updated or moved this?

    Thread Starter manndmd

    (@manndmd)

    Yes, and I thought I had it all working, but apparently JetPack was still glommed on to the temporary address.

    Thread Starter manndmd

    (@manndmd)

    One side effect of this maneuver is that I lost all my site stats. They were apparently being stored in the temporary blog site. Worth it though to fix the problem.

    Ah, but the JetPack support team can VERY likely fix that for you! Just post a thread on their forum with your site URL’s and they’ll do their magic –

    https://www.ads-software.com/support/plugin/jetpack#postform

Viewing 8 replies - 1 through 8 (of 8 total)
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