Can't register users

Hi blackcat,

You may try to pull out the .htaccess from your files as it might be at fault. If it still does not work, to understand the origin of the issue, would it be possible for you to get the error log? Here is a link to help you generate it : WP Error Log

If the first solution isn’t working, please send us the log at [email protected]

Best regards,

I noticed that you have been able to register and a new user shows up.
I changed added a new .htaccess file and this didn’t fix it. However the strange thing was when I tried to access the link I sent you to register I couldn’t access the page, it was giving me a 404 error.
I will send the logs through.

Hi Blackcat,

Thanks for the logs, but it doesn’t look like there’s anything out of the ordinary to help point us in the direction of the problem. Was registering users working correctly before upgrading? When you fill in the form in the back-end to create a user, does the page reload and display a blank form, or does the button to submit not work?

Not sure when the form stopped working.
I was able to enter two users when I first started using your plugin. Since then the client changed the job and we purchased the upgrade to accommodate this. I turned off all other plugins in case there was a conflict, but this didn’t help.
I was actually able to enter the users in yesterday in a roundabout way.
I used the register form on the login page in firefox. After each addition I had to clear the history of the browser, reload the site and add the next user. If I didn’t do this the register button would look like it was submitting but all the information would stay filled in the form fields and the page would not redirect. This is also how the internal form behaved when hitting submit.

I have applied a new update to the plugin that came through and this now has fixed adding users in the backend.
Thank you