Can’t Remove GDPR WordPress Pop-Up

  • Resolved janded

    (@janded)


    6 years, 5 months ago

    Hi everyone!

    I got all of the sudden a GDPR pop-up that is not responsive, has very stiff text and overall does not fit to the blog’s design and tone. I want to either remove it (and add my very own) or edit it and make it responsive.

    The problem is I don’t know where it came from! I deactivated ALL the plug-ins and it’s still there. I tried in different browsers, cleared cookies, cache, etc… bastard is still there…

    I have a “Privacy” tab under Settings in WordPress, so my guess was it’s something default from WordPress? The tab is there even after I disabled all plug-ins.

    I’ll try to add some print screens as well.

    Do you have this weird, annoying pop-up as well? How can I get rid of it?

    Thanks a lot!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • I’m not able to see it. Probably because I’m not in the EU. Are you able to share a screenshot of what it looks like?

    Thread Starter janded

    (@janded)

    Sure.

    Here: pop-up

    And here is the Privacy section under Settings, no edit button, but the option to set the privacy policy page. Privacy under Settings

    • This reply was modified 6 years, 5 months ago by janded.
    • This reply was modified 6 years, 5 months ago by janded.
    • This reply was modified 6 years, 5 months ago by janded.
    Moderator Samuel Wood (Otto)

    (@otto42)

    www.ads-software.com Admin

    WordPress does not have the phrase “GDPR” anywhere in it. That pop up comes from a plugin, or a theme, or something else on your site. It is not a part of WordPress itself.

    Thread Starter janded

    (@janded)

    Well, since I disabled all plug-ins and it was still there it means it’s from the theme?

    I can’t find any option to control it. Should I contact the developers?

    @ edit: I changed the theme and the pop-up is gone, but the Privacy under Settings is still there. I’m confused now.

    • This reply was modified 6 years, 5 months ago by janded.
    • This reply was modified 6 years, 5 months ago by janded.

    The Privacy Settings is part of WordPress. It allows the site owner to define a page that contains their privacy policy so that other functions in WordPress, such as the comments form, can link to it. It has nothing to do with this pop-up.

Viewing 5 replies - 1 through 5 (of 5 total)
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