Can't reset my password

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  • I’m assuming you’ve checked your spam folder for the email? Other than that you can reset your password through phpmyadmin if you are comfortable doing that, otherwise your hosting company should be able to help you with that.

    Thread Starter galan05

    (@galan05)

    Thanks, Justin. Yes, should’ve said that I’d checked the spam folder already. Will get with the hosts about changing it. Thanks again.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    see this:

    https://codex.www.ads-software.com/Resetting_Your_Password

    Hie galan05,
    Forgot your password ! it happens sometimes… But there is always a solution…
    If you got mail it will be easier …. but in your case it is not…

    I want to know is you own the site and you have forgot your admin username/password ?
    Are you don’t able to access your admin-dashboard?
    How many admin users you have in your site?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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