can`t reset my tracking code

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi,

    But i can`t reset my autorisation.

    Give more details: Are you getting an error? Are you running a multisite installation and the button is disabled?

    Thread Starter Gastspieler

    (@gastspieler)

    Hi Alin,

    unfortunately the button is disabled.

    Thanks for your fast response.

    Since you haven’t specified if you have a multisite install, in case you are on multisite with use a single Google Analytics account for the entire network switched ON the only place from where you can clear the authorization is My Sites -> Network Admin. It’s a security feature, so the authorization doesn’t get revoked accidentally by site admins.

    Thread Starter Gastspieler

    (@gastspieler)

    Ah ok…
    I switched from a multisite to a single site. Is there anyway to change the configuration in the database?

    Try uninstalling and reinstalling the plugin.

    Thread Starter Gastspieler

    (@gastspieler)

    I did that already, but it didn`t work… ??

    1. Enable Multisite back, clear authorization and uninstall.
    2. Switch back to single site and install.

Viewing 7 replies - 1 through 7 (of 7 total)
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