Can’t run scans

Hi Ian,

Sorry for the trouble you’re having.

We responded to the support thread related to this issue a month ago:
https://www.ads-software.com/support/topic/scans-are-currently-disabled-site-currently-cant-make-http-requests-to-itself/

We added this check for being able to send web requests to itself in the Shield scans in order to highlight the potential problem.

If you don’t know why your site can’t make HTTP requests to itself, you may need to discuss this with your host.

So the next place we’d check, is with your webhost to see if they can clarify whether the configuration would be blocking such requests in the first place.

An example is .htaccess rule that block access to a site except from certain IP address, in which case you’ll need to whitelist your server IP.

Hope this helps, Ian.

Regards,

Jelena

Hi Jelena,

Thanks for the reply. I’ve now raised a support ticket with my webhost, who are now looking into it.

I’ll update this post with what I find out.

Thanks again
Ian

Okay, great.

Thanks.

Hi Jelena,

This is what I got back from my webhost…

It looks like this plugin required loopback connections. Unfortunately we do not allow loopback connections on our shared hosting services, so you won’t be able to use this one I’m afraid.

So it looks like it’s back to the drawing board ??

Best Regards
Ian

Hi Ian,

Sorry to hear that. It might be worth asking them why they have this policy. Hopefully they will cite something more substantial than ‘security’.

Then it’s worth considering whether changing hosts to something less arbitrarily restrictive is worth it in the long run.

Sorry for the trouble with that.
Paul.