Can’t save API Key

  • Resolved eltipografico

    (@eltipografico)


    8 years, 1 month ago

    Hello!

    My Sucury plugin can’t save the API key. I try to generate one with the Sucuri API key generation box. I looks it works ok, but next time I came back to my site, it ask mi again for the Key.

    I asked for a Key to the support email but it doesn’t works… any help? ??

    Thanks a lot!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,

    Can you please check the permissions for the Sucuri plugin settings folder/files and make sure they’re writable?

    /wp-content/uploads/sucuri

    Likely the plugin isn’t able to save the data. I hope this helps!

    Kind regards,
    Eve

    Head Goldfish

    (@shoelaced)

    I’m having this same issue but the uploads/sucuri file says it’s writable in the settings.

    Eve

    (@evahost)

    If you’ve moved the site (changed the installation path) you might be using an old/inaccessible copy of the sucuri settings folder. You can check SUCURI_DATA_STORAGE by going to Sucuri Security -> Site Info -> Config. Variables.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Can’t save API Key’ is closed to new replies.