Settings the ‘Save Changes’ button not working

Hi,

Are there any errors/warnings on the page that indicate that something maybe wrong?

could you also check the developer console of your browser and take a screenshot and share it here so we can help identify the problem.

To open the developer console press the following keys together:

Google Chrome:
Windows: Ctrl + Shift + J
Mac OS: Cmd + Opt + J
Firefox:
Windows: Ctrl + Shift + K
Mac OS: Cmd + Opt + K
Internet Explorer:
F12, then click on the “Console” tab
Safari:
Cmd + Opt + C

Best Wishes,

Ashley

• This reply was modified 8 years ago by aporter.
• This reply was modified 8 years ago by aporter.

Thanks Ashley

No errors – just nothing on click

Here’s the content of Dev Console

load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,thickbox,underscore,shortcode,plupload…:9 JQMIGRATE: Migrate is installed, version 1.4.1

(unknown) Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
rapport_nikko_send_focus_event

Failed to load resource
(anonymous)
options-general.php:1 This page includes a password or credit card input in a non-secure context. A warning has been added to the URL bar. For more information, see https://goo.gl/zmWq3m.

Failed to load resource
(anonymous)

[Violation] Long running JavaScript task took 299ms

• This reply was modified 8 years ago by fiz2stars.

Hi,

It appears that there are some issues with JavaScript on the page.

Could you temporarily deactivate the other plugins on the site and try to save your UpdraftPlus settings? Does the save button work in this case?

Thanks @dnutbourne I did what you suggested and then reactivated them individually. I have isolated the offender ‘White Label CMS’

It’s not required here so thanks