Can’t save checkout option by user

  • Resolved Torey Azure

    (@torey-azure)


    7 years, 6 months ago

    I’ve disabled all plugins and tried with just this plugin and it still won’t save in Checkout Tab -> Customer Restrictions -> Allowed or Disallowed User Role. Doesn’t save the option after hitting save. Return to blank options.

    Plugin version is 2.4.3

    • This topic was modified 7 years, 6 months ago by Torey Azure.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Soft79

    (@josk79)

    If you click on it, does a list with the possible options appear?

    Any JavaScript errors on the admin page?

    Thread Starter Torey Azure

    (@torey-azure)

    Well, it has strangely fixed itself. I wish I could retrace my steps and figure out what fixed it. But it is now appearing and saving.

    FYI, the options would appear and I could choose one. It would then populate with a grey box but would then disappear after saving.

    Plugin Author Soft79

    (@josk79)

    Possibly using a different user account? E.g. Admin instead of Shop manager

    Thread Starter Torey Azure

    (@torey-azure)

    No, I figured it out. When the coupon is in draft mode you can’t see the changes. When it goes live, they show up.

    Our coupons were in draft mode because we were setting them up for a sale tomorrow. I accidentally published them and then could see the restrictions.

    Thread Starter Torey Azure

    (@torey-azure)

    Draft mode or scheduled post. I think either state hides the setting. It would be useful to see it for either scenario.

    Plugin Author Soft79

    (@josk79)

    Yes, I reproduced it. I will fix it for the next version. Thanks for reporting.

    Plugin Author Soft79

    (@josk79)

    Did 2.5.1 solve the issue for you?

Viewing 7 replies - 1 through 7 (of 7 total)
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