Can’t save forms

  • Resolved willemster72

    (@willemster72)


    2 years ago

    Hello, I have currently WP-foms lite installed , it came with the Blocksy theme I’m running. WP, the theme and your plugin have only recently been installed fresh on the latest wordpress.
    The issue I’m experiencing is that I can’t save any changes when editing a form. I can create a new form, and it will give me the same error message, but still save the new form. I reinstalled the plugin, reset all the file permissions to 755 for folders and 644 for files and switched the theme but no success so far with my trouble shooting. I can edit my forms but not save it.

    Error console in browser gives following error

    POST https://mydomain.com/wp-admin/admin-ajax.php 403

    Thx for your help. – Jan

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prashant Rai

    (@prashantrai)

    Hey @willemster72 – Thanks for reaching out!

    Looking at the error message that’s showing in the browser console, the issue is with some settings on your server. Essentially, the AJAX script is not allowed to load. This almost always stems from a file permissions issue. If you contact your host and ask them to reset file permissions, this should start working properly.

    I hope this helps! When you’ve had a chance please check with your hosting provider, and let me know how it goes.

    Kindly,

    Thread Starter willemster72

    (@willemster72)

    Hi, thanks for your reply. I already reset all file permissions. Also I can see in the console the same AJAX script is loaded fine from other plugins. Kindly, Jan

    Thread Starter willemster72

    (@willemster72)

    Here’s a screenshot from the console. The red entries are from when I hit the save button in the form builder with a 403. Shortly after that the same script under the same URL gets a 200.

    https://www.dropbox.com/s/1uiq0n53u6uq7kw/Screenshot%202023-02-10%20at%2008.31.31.png?dl=0

    I am more of a code hobbyist than a developer, so use my observations at your own risk. ??

    This has been bugging me for soo long, It’s even kept me awake at night ???????. I’m happy to switch to a paid plan if it’ll bump me up in your support policy to expedite a solution. Thx for your kind assistance.

    Thread Starter willemster72

    (@willemster72)

    @prashantrai

    I should have listened to your advice, because you were right! ???? My Hoster just fixed the issue??. Have a great weekend!

    Prashant Rai

    (@prashantrai)

    Hey @willemster72 – Glad to hear that the issue is resolved. In case you have any questions, please feel free to reachout.

    Kindly,

Viewing 5 replies - 1 through 5 (of 5 total)
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