Can't save settings – there was a problem with your action.

Hi,

What theme are you trying? The default WP theme?

Thanks

Yes, I’m using the default WordPress theme.

Is there any recommended/required php/server settings?

Many thanks!

So this is a completely new install of WP with no other plugins/themes ever installed apart from UM?

What host are you with?

Yes, fresh WordPress and no other plugins apart from UM.

I’m not using bluechip hosting provider – a smaller provider in the UK (Nethosted) so am thinking its a setting that I need to adjust.

Cheers!

Do you have another host you can try? Not had this issue reported by anyone else. Do you get any errors in browser console?

Hi, I am having this same problem with my recently installed 1.3.66 version. Any help would be appreciated..

seems its an error message from the browser console. what does that indicate? but the same error message happens on other browsers.

Hi, did you guys find a solution for that? so want to start using this plugin, but am completely stuck with this problem. cant go anywhere.

Not found a solution yet, im in the same boat. Really need to use this plugin! Im thinking its server related – i have tested with a new installation and the standard wordpress theme with no luck.

I am using the following values in my htaccess file:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

php_value memory_limit 256M
php_value suhosin.post.max_vars 5000
php_value suhosin.request.max_vars 5000
php_value max_input_vars 5000

perhaps we could see if we have anything similar?

Are you able to test on a different host to see if it is a hosting issue?

I am using servage.net and keep getting this error..

really frustrating. wanted to use this plugin, but started considering an alternative plugin.

Hi,

Sorry to hear about the trouble you are having. To rule out a hosting issue, you may want to download a pre-built WordPress installation package, such as this one:

https://bitnami.com/stack/wordpress

Try exporting your UM settings from your active site, then installing the UM plugin on your local site and import them. See if the problem is still present.

Good luck!

Since couldn’t get that problem solved, I am now using the Front-End Only Users plugin. Its simpler but works smoothly. recommended.

I was able to solve the issue eventually.

For me, the browser console error was relating to a 404 on wp-admin/admin-ajax.php.

Turns out that the hosting provider had a ModSecurity rule enabled on this file which was preventing access. They removed the rule for the domain which sorted the problem.