• Resolved Scorpiousss

    (@scorpiousss)


    Hello!

    I am struggling to save any new templates that I want to create. I’ve tried updating the permalinks, deactivating plugins, and checked my site health but nothing seems to work.

    I really appreciate any help you can provide.

    Georgi

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Pradnya

    (@pradnyajegstudio)

    Hi Georgi,

    Is there any error when saving the templates? The error can be a PHP error, console error, or error notification that you can immediately see.

    For console error, you can check the browser developer tools. While for PHP error log, you can check it on the server. You can try asking your server admin to check it for you.

    Thread Starter Scorpiousss

    (@scorpiousss)

    Thank you for your reply.

    The error comes when I am trying to update a template that I already have. I can create new templates but I can’t update them.

    Here is a screenshot from my console:

    https://ibb.co/JdH8sc4

    Waiting for your reply, thanks.

    Pradnya

    (@pradnyajegstudio)

    We can see from the error given, your server is not responding properly. How about the error on the server (PHP error)?

    Also can you copy paste the template content (the code above the errors) here? To replicate your issue and investigate whether there is an issue with the template or not.

    Thread Starter Scorpiousss

    (@scorpiousss)

    I will check the errors on the server now, thanks.

    Here is the console content:

    https://ibb.co/TY1xHLL

    JQMIGRATE: Migrate is installed, version 3.3.2
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    110Mixed Content: The page at 'about:srcdoc' was loaded over HTTPS, but requested an insecure element '<URL>'. This request was automatically upgraded to HTTPS, For more information see <URL>
    110Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure element '<URL>'. This request was automatically upgraded to HTTPS, For more information see <URL>
    vendor.js:1 Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received
        at v (vendor.js:1:510600)
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    deprecated.min.js?ver=6c963cb9494ba26b77eb:2 Using custom components as toolbar controls is deprecated since version 5.6. Please use ToolbarItem, ToolbarButton or ToolbarDropdownMenu components instead. See: https://developer.www.ads-software.com/block-editor/components/toolbar-button/#inside-blockcontrols
    i @ deprecated.min.js?ver=6c963cb9494ba26b77eb:2
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent
    blocks.min.js?ver=69022aed79bfd45b3b1d:10 Updated Block: gutenverse/column
    blocks.min.js?ver=69022aed79bfd45b3b1d:10 Updated Block: gutenverse/section
    vendor.js:1 Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received
        at v (vendor.js:1:510600)
    /index.php?rest_route=%2Fwp%2Fv2%2Ftemplates%2Fzeever%2F%2Fpage-%D0%B3%D0%B0%D0%BB%D0%B5%D1%80%D0%B8%D1%8F&_locale=user:1          Failed to load resource: the server responded with a status of 404 ()
    DevTools failed to load source map: Could not load content for chrome-extension://gighmmpiobklfepjocnamgkkbiglidom/browser-polyfill.js.map: System error: net::ERR_FILE_NOT_FOUND
    [Violation] Forced reflow while executing JavaScript took 31ms
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent?{isTrusted: true, data: {…}, origin: 'https://medal.bg', lastEventId: '', source: Window,?…}
    content_script.js:141 PHANTOM DEBUG: Sent message to extension MessageEvent?{isTrusted: true, data: {…}, origin: 'https://medal.bg', lastEventId: '', source: Window,?…}
    Thread Starter Scorpiousss

    (@scorpiousss)

    Moderator Note:

    21,000 lines deleted. Please do not post like that here. Use a service like pastebin.com or gist.github.com and then paste a link to that in the forums.

    Thread Starter Scorpiousss

    (@scorpiousss)

    I apologize for the long paste. Here is the uploaded file :

    https://we.tl/t-frIsLYYE79

    Pradnya

    (@pradnyajegstudio)

    Did the save problem happen on November 11th around 9 AM UTC time? There was a memory exhausted issue at that time. Can you ask your server administrator to increase the PHP memory_limit? Try increasing it to 256MB.

    For the content that I asked to send, sorry to make you misunderstood. I mean this content.
    https://prnt.sc/VrotyAWuUR71

    Thread Starter Scorpiousss

    (@scorpiousss)

    Hey Pradnya!

    Thank you so much for your help – I’ve just increased the PHP memory_limit and it worked straight away!

    Have a great day!

Viewing 8 replies - 1 through 8 (of 8 total)
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