• Resolved fiiphdan

    (@fiiphdan)


    Hello,

    Ater last update to woocommerce and wordpress wen i try to finish a sale on my shop products do not apear, you can see it here: https://prnt.sc/1gof0ih

    I have already cleared cokkies and cache, i also cleaned cache on the server, i also tried disabling all plugins exept woocoomerce, still cant find the reason why this is happening, and at the moment i cant make any sales in my shop….

    Thank you for the help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Abhi G. a11n

    (@theabhig)

    Hi @fiiphdan

    I was able to replicate this issue on your site https://www.jardimdapini.pt/ when I added an item to the cart.

    You mentioned you tried disabling all plugins. Could you try switching to a default theme as well such as Storefront please – https://woocommerce.com/products/storefront/

    Could you also please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error since the date this started happening

    If so, please select ‘View’ and copy and paste them into your reply here.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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