• Trying to use Plesk 7.5.4 on a test site for our church. Want to start using wordpress, but can’t get it installed. Created database and user, changed what was needed on /config.php, but after uploading with Dreamweaver, I can’t see /install.php on my browser. It doesn’t say “page not found.” It doesn’t say anything at all. Just a blank page where the install page should be. This is becoming quite a pain! Help!

    https://www.faithbaptistofwc.org/test/wp-admin/install.php

Viewing 9 replies - 1 through 9 (of 9 total)
  • Dreameaver is not a good way to upload WordPress to your server.

    If you don’t have a regular FTP program read this
    https://codex.www.ads-software.com/Using_FileZilla

    If you don’t want to go through all of that, use the file manager in your web host control panel.

    You have the WordPress folder on your computer. Using either FileZilla or the server file manager, make sure ALL WP files got uploaded, and that they are in the correct folder structure, the same structure as exists in the original folder that you downloaded.

    you wrote that you had changed config.php – the file that needs changing is wp-config.php – checking that this was a typo in your post and not the file you actually changed…

    Thread Starter phoiseth

    (@phoiseth)

    Downloaded FileZilla, deleted everything in that directory and started over. Uploaded using FileZilla with same results. Blank screen on the /wp-admin/install.php page.

    Also, I did make edits to /wp-config.php. Sorry for the typo.

    Any other thoughts? Still hoping to solve this mess.

    ask your webhost for assistance – if you followed the directions twice and that is the result, can be something in how the server is configured. Actually I am now remembering a case last week where they could not see any pages – ask the webhost about setting up your PHP to give it 32 megs of memory to work in.

    Thread Starter phoiseth

    (@phoiseth)

    Contacted the host. He is double-checking memory tomorrow, but believes that I am well above 32 Megs. Anything else I can try in the meantime? I’ve searched other posts. Seems like this problem comes up a lot, but no one has a solid answer to solve it. Sometimes it just clears up for no apparent reason. Very frustrating!

    Anything else I can try in the meantime?

    yes, what do the error logs say?

    you can check to see how much memory there is.

    Create a phpinfo file,

    https://us3.php.net/phpinfo

    <?php
    phpinfo();
    ?>

    and upload it to your site.

    Point your browser to it.

    Look for the value: memory_limit

    The reason, by the way, that there isnt a rock solid answer is because there are too many variables. Just like not everyone runs the same version of Windows, with the same software, and the same computer specs — not everyone has the same host, in the same working environment, with the same web site set up.

    All different, for the most part.

    An (un)related opinion: a host that tells you they wont check that until tomorrow shouldnt be in the hosting business.

    Thread Starter phoiseth

    (@phoiseth)

    Nice trick whooami. Always enjoy learning new things. Found my memory limit is already at 32M.

    Good tip on the hosting. Looking to switch soon.

    So…it’s not the memory…

    You might take a look at what is in your .htaccess file, in the root folder and in the WordPress root folder

    Thread Starter phoiseth

    (@phoiseth)

    Everything looks fine. Anyone else have suggestions? Do I just need to get away from Plesk? Seems like everyone has trouble with them!

    I am having the same exact trouble phoiseth was having. I am using Plesk and dreamweaver. I don’t see where he problem was resolved.
    One thing I see different about my set up is that I don’t have a public html file to download the wp-file. It all goes into my httpdocs file.
    Could that be the problem?

Viewing 9 replies - 1 through 9 (of 9 total)
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