Can’t see the captcha challenge if not logged in

  • Resolved ww1way

    (@ww1way)


    1 year ago

    After changed to a new server several days ago, I found I can see and do the captcha challenge only if I logged in, if not, I can’t see and solve it, and it will say “Anti-spam verification failed, please try again later.” if I click “submit” withing solving it. This function used to be normal.

    Would you help me solve this problem?

    • This topic was modified 1 year ago by ww1way.
    • This topic was modified 1 year ago by ww1way.
    • This topic was modified 1 year ago by ww1way.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shawon Chowdhury

    (@shawon001)

    Hi @ww1way,

    Thanks for reaching out!

    Inspecting your page, it seems the issue is caused by the SiteGround Optimizer plugin (screenshot).

    I recommend adjusting SiteGround Optimizer by following the settings indicated in our guide here.

    I hope this helps!

    Plugin Support Shawon Chowdhury

    (@shawon001)

    Hi @ww1way,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can’t see the captcha challenge if not logged in’ is closed to new replies.