Can’t see the configured colour names or thumbnails in cart

  • Resolved nathan14

    (@nathan14)


    4 years, 6 months ago

    Hi Marc,

    After configuration and adding to cart. When i navigate to checkout the product in the basket isn’t showing the configured details like in on your demo site. I don’t have any refrence to the colours by name or by thumbnail ?

    Thanks,
    Nathan

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marc Lacroix

    (@marcusig)

    Hi Nathan,

    The issue is with the “Add to cart” action being done via Ajax, and not taking in account the contents of the form. If you can deactivate the “add to cart via Ajax” from your theme, it should work.

    Marc.

    Thread Starter nathan14

    (@nathan14)

    Amazing !! I was able to disable the Ajax in the theme settings and it now works !!

    … excuse my ignorance, but do you know what enabling Ajax to add to cart would have been doing ? i can’t seem to see any diffrence after disabling it ?

    Thanks,

    Plugin Contributor Marc Lacroix

    (@marcusig)

    The “Ajax” functionality enables you to do actions without having to reload the page. It’s usually a nice user experience.

    The issue here is that instead of submitting the full “add to cart” form, which is present on every product, the themes “Ajax add to cart” only sent the product ID and the quantity, leaving any other data in the form (including the configurator data). Disabling ajax reverted to the default form submission behaviour.

Viewing 3 replies - 1 through 3 (of 3 total)
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