Can’t seem to login through /wp-admin

  • Resolved moneycookies

    (@moneycookies)


    3 years, 3 months ago

    Hi, would appreciate your help here. I can’t seem to login through /wp-admin and redirected to /?404 after uninstalling jetpack. I have already removed the jetpack folder in /plugins directory.

    Kindly help. Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anonymous User 18700194

    (@anonymized-18700194)

    Hi @moneycookies –

    This is most likely happening due to redirection or security plugins and/or htaccess rules on your site.

    Can you check to see if you have any of those enabled and then disable them?

    Thread Starter moneycookies

    (@moneycookies)

    Hi Bob,

    May I know how to check? As I am unable to find the htaccess file.

    Appreciate it.

    Thanks.

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    It looks like you can’t access the WP Admin. Jetpack never modifies the login URL for your site. As Bob said, it looks like it is custom modified or through a plugin.

    From the history, it looks like you are using the WPS Hide Login plugin and that may be the source of the issue. Did you try to remove wps-hide-login folder from /plugins directory?

    Since you don’t have access to WP Admin and if removing the wps-hide-login folder is not helping, then please contact your hosting provider, and they should be able to help you with this.

    Anonymous User 18700194

    (@anonymized-18700194)

    Hi there,

    It has been more than one week since we have heard from you, so I’m marking this topic as resolved.

    But If you have any further questions or need some more help, you’re welcome to reply here or open another thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Can’t seem to login through /wp-admin’ is closed to new replies.