Can’t select existing file to Upload

Same here. The XML is uploaded in the root /web/html/ of the WP installation, but the plugin dose not see it… pls advise!

Hello @montilee , @bibliata ,

Sorry for the inconvenience, and Thanks for reporting it,

We have fixed this issue and updated the plugin(1.1.2), you can update the plugin version and you can be able to use the existing file to import again.

Please feel free to contact us if you have any questions or queries we are here happy to help.

Can you please let me know what folder my XML file should be in? When I hit select, thre is still nothing there. I’ll have my web admin move it to the right place, I just need to jknow where exactly where it should be.

Thanks.

Hello @montilee,

The plugin saves the file in the “wp-content/uploads/wp_smart_import/” folder. You can see all the files saved here.

Thanks for the quick reply but still NOT working @rajat1192 #sorry

1. Uploading the times out
2. from URL starts but stops within few seconds
3. select existing shows NO file though file is in the directory: wp-content/uploads/wp_smart_import/baza.xml

Hello @montilee ,

Thank you for the detailed mail,

Could you please contact us on our website with these details so we can help you quickly?

Support Ticket has been Created. Thank you.

Created.