Can’t Select Shipping Option

  • Resolved jerconjake

    (@jerconjake)


    7 months ago

    Everything seems to be working except that for some reason when Local Pickup is active, I can’t choose the first shipping option (whatever it may be), it just goes back to Local Pickup after loading. I can select other shipping options though.

    For example, if I have:

    Local Pickup
    Purolator Ground
    Purolator Express

    And I try to pick Purolator Ground, it will load and then check off Local Pickup again. But if I select Purolator Express, it stays selected

    If I shut off Local Pickup, everything works fine

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author oneteamsoftware

    (@oneteamsoftware)

    What plugin do you use for local pickup?
    It sounds that it might be potentially forcing the selection of itself because of some bug.
    Does it have a feature / setting to make it a default selection?

    In ShipStation Shipping plugin we aren’t forcing shipping method selection hence it has absolutely no control over that, but we know that you can communicate the selection programmatically if needed.

    Thread Starter jerconjake

    (@jerconjake)

    It’s just the default Woocommerce Local Pickup for that shipping zone. Would that potentially be forcing it to be the default?

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    Thank you for your patience, and I apologize for the delay in responding. We have tested the issue you mentioned but were unable to replicate it. Could you confirm if you were using WooCommerce Blocks Checkout? If so, we recommend updating to the latest version of the plugin to see if that resolves the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
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