Can’t select the element

  • Resolved sudarvannan211

    (@sudarvannan211)


    3 years, 10 months ago

    Hello,
    I’ve installed the FREE version inorder to try how it works.
    I can see all the elements in the yellow pencil editor mode.
    When I click on some of the elements to edit it’s not selecting.

    I tried all the elements also. Nothing selecting but it all showing the element properties.

    Kindly help. I tried clear cache the browser, & hard purge all from server end also.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author YellowPencil

    (@waspthemes)

    Hello there,

    I think a bug occurred while creating the selected element boxes, I will check this bug and fix it with the next update.

    Thank you for reporting this issue to us.

    Best Regards,
    WaspThemes Team

    Has this been resolved? I am having the same problem. Here is what I attempted but to no avail:
    1. Clearing the browser cache, but that didn’t work. I also have a plugin to purge all page cache, but that doesn’t work too. (I read some support tickets mentioning that worked)
    2. Changed browsers – Chrome as well as Firefox, but same problem.
    3. Loading earlier versions of the plugin, but couldn’t find a working file to upload.

    I love the plugin, but it isn’t any use if I can’t select an element to modify.
    Thank you!

    Plugin Author YellowPencil

    (@waspthemes)

    Hello there,

    The plugin may be conflicting with the theme or another plugin. Please mouse over the element that you want to select and press the space key.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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