Can’t select the Privacy Page

  • Resolved sergiom87

    (@sergiom87)


    6 years, 6 months ago

    Hi, Fernando,

    There must be some kind of conflict here because whenever I instaled the plugin I get that notification to select the Privacy Page.

    However, whenever I click on it I get a page with no options. See here: https://ibb.co/n5i8in

    Am I doing something wrong? Privacy page is created.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Fernando Claussen

    (@fclaussen)

    Hi @sergionm87,

    What version are you running? Do you have javascript disabled? Can you click the different tabs?

    Thread Starter sergiom87

    (@sergiom87)

    Hi Fernando,

    Latest release of all plugins.

    Javascript enabled.

    I click different tabs but the result is the same.

    Plugin Author Fernando Claussen

    (@fclaussen)

    Do you mind giving me temporary access?

    Email me at [email protected]

    Please reference this topic so I know who you are and what I’m supposed to look for.

    Thread Starter sergiom87

    (@sergiom87)

    Email sent.

    Plugin Author Fernando Claussen

    (@fclaussen)

    I’ve found the issue @sergiom87,

    The issue is that I’m using a CSS class of .tab and you have a plugin (smart marketing for wp) that is setting the .tab CSS to display:none.

    I will adjust my classes to be .gdpr-tab to avoid conflicts like these.

    Thread Starter sergiom87

    (@sergiom87)

    Awesome! Thanks!

    I disabled that plugin and it’s working fine! Now it’s time to learn how to make it work!

    Thread Starter sergiom87

    (@sergiom87)

    By the way,

    For site translation I use WP Multilang.

    In order to show the translated Privacy Page to each language, how should I do it? Since I can only select the Page (independent of the language) and the default is in English. However, I also have Portuguese and French on my website.

    Thank you

    Plugin Author Fernando Claussen

    (@fclaussen)

    I am not familiar with this plugin. You should probably talk to them about this.

Viewing 8 replies - 1 through 8 (of 8 total)
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