Can′t sell item with 1 item in stock

  • Hi,
    My client was claiming that his clients can′t buy itens with only one piece in stock. His online store has few clients/day and rarely are two people buying at same time and same product.
    I′ve tried to by one of that problem-products and… happened to me too… product with 1 piece in stock went to cart, but when checking out, shows message that that product has no stock.
    I opened stock manager and… there is one piece still there… where′s the problem now?
    I have screenshots to prove I′m not crazy… lol

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Alexandre Gaeta

    (@agaeta)

    Note: I found this problem, but now I have another problem: I think this product was hold by a “waiting for payment status” that was not made in time, but a month ago…

    Is there any plugin that shows products on hold or where can I release all on-hold products?

    Plugin Support RK a11n

    (@riaanknoetze)

    You can set a “hold stock” timeout under **WooCommerce > Settings > Products > Inventory**. Essentially stock will be “reserved” for a set amount of time, after which the order will be cancelled and the stock “returned”

    Thread Starter Alexandre Gaeta

    (@agaeta)

    Hi Riaan, it is set to 30 minutes… but it seems that an old non-paid sale is holding it…
    Is there any way to release all these unpaid sales?

    In Brazil we have a payment called BOLETO, that is like a payment order that can be done up to few days after the sale… But we are not considering this kind of payment.

    Even if we do not receive a payment in the next 30 minutes, all products in the order should be released, but it seems not to be working or anything else is happening.

Viewing 3 replies - 1 through 3 (of 3 total)
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