Can’t send form when integration is enabled

  • Resolved Afterimage Designs

    (@afterimagedesigns)


    3 years, 7 months ago

    Hi, Good day!

    I am using Gravity forms on our site and have the GDPR integration enabled for the form. Upon testing, the form is not being sent. This is the error that showing: https://prnt.sc/1jqzew2

    Can you kindly check and advise?
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @afterimagedesigns ,

    Thanks for coming today and I’m sorry to hear about such issue!
    So, please make a simple test first by deactivating GDPR plugin temporarily, then try to submit the form again, do you still the experience the issue?

    Kind regards,
    -Bruce-

    Thread Starter Afterimage Designs

    (@afterimagedesigns)

    Hello @ninjateamwp!

    I am not experiencing the error when the GDPR plugin is deactivated. I was only experiencing this when I enabled the Gravity Forms integration.

    I supposedly want to use the integration, however, it is creating some issues. Is there any way to make this works?

    Please advise, thank you!

    Thread Starter Afterimage Designs

    (@afterimagedesigns)

    Hello @ninjateamwp,

    May I ask for any updates here?

    Thank you!

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @afterimagedesigns ,

    Sorry but I do not have a response yet, because I need to check this case with our developers whose hands are all busy after the weekend.

    But I will update you here as soon as possible, please anticipate.

    Thank you!

    Kind regards,
    -Bruce-

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @afterimagedesigns ,

    The issue was fixed and pushed to GIT.
    Thank you!

    Kind regards,
    -Bruce-

Viewing 5 replies - 1 through 5 (of 5 total)
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