Can’t send out e-cards – site crashes.

  • Hi,

    I tried earlier to install the free version to test it first. I’ve had it working on another site but this site with WPML isn’t doing great.

    When trying to push out an e-mail with the gift card code site crashes.
    https://prnt.sc/s6s9gp

    I had wordpress.com help out and collect error message. This is what I got.

    [27-Apr-2020 13:41:15 UTC] PHP Fatal error: Uncaught Error: Call to undefined method YITH_YWGC_Gift_Card::get_id() in /srv/htdocs/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-emails.php:395
    Stack trace:
    #0 /srv/htdocs/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-emails.php(375): WCML_Emails->get_email_translated_string(‘subject’, Object(YITH_YWGC_Email_Send_Gift_Card), NULL)
    #1 /wordpress/core/5.4/wp-includes/class-wp-hook.php(289): WCML_Emails->filter_emails_strings(‘Du har f\xC3\xA5tt et…’, Object(YITH_YWGC_Email_Send_Gift_Card), ‘Du har f\xC3\xA5tt et…’, ‘subject’)
    #2 /wordpress/core/5.4/wp-includes/plugin.php(206): WP_Hook->apply_filters(‘Du har f\xC3\xA5tt et…’, Array)
    #3 /srv/htdocs/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php(490): apply_filters(‘woocommerce_ema…’, ‘Du harf\xC3\xA5tt et…’, Object(YITH_YWGC_Email_Send_Gift_Card), ‘Du har f\xC3\xA5tt et…’, ‘subject’, ‘[{site_title}] …’)
    #4 /srv/htdocs/wp-content/plugins/yith-woocommerce-gift-cards/lib/emails/class-yith-ywgc-email-send-gift-card.php(78): WC_Email->get_option(‘subject’, ‘[{site_title}] …’)
    #5 /srv/htdocs/wp-content/plugins/yith-woocommerce-gift-cards/lib/emails/class-yith-ywgc-email-send-gift-card.php(177): YITH_YWGC_Email_Send_Gift_Card->get_subject()
    #6 /wordpress/core/5.4/wp-includes/class-wp-hook.php(287): YITH_YWGC_Email_Send_Gift_Card->trigger(Object(YITH_YWGC_Gift_Card), ‘recipient’)
    #7 /wordpress/core/5.4/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(”, Array)
    #8 /wordpress/core/5.4/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #9 /srv/htdocs/wp-content/plugins/yith-woocommerce-gift-cards/lib/class-yith-ywgc-emails.php(145): do_action(‘ywgc-email-send…’,Object(YITH_YWGC_Gift_Card), ‘recipient’)
    #10 /srv/htdocs/wp-content/plugins/yith-woocommerce-gift-cards/lib/class-yith-ywgc-backend.php(1036): YITH_YWGC_Emails->send_gift_card_email(Object(YITH_YWGC_Gift_Card), false)
    #11 /wordpress/core/5.4/wp-includes/class-wp-hook.php(287): YITH_YWGC_Backend->redirect_gift_cards_link(”)
    #12 /wordpress/core/5.4/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #13 /wordpress/core/5.4/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #14 /wordpress/core/5.4/wp-settings.php(540): do_action(‘init’)
    #15 /srv/htdocs/wp-config.php(84): require_once(‘/wordpress/core…’)
    #16 /wordpress/core/5.4/wp-load.php(42): require_once(‘/srv/htdocs/wp-…’)
    #17 /wordpress/core/5.4/wp-admin/admin.php(34): require_once(‘/wordpress/core…’)
    #18 /wordpress/core/5.4/wp-admin/edit.php(10): require_once(‘/wordpress/core…’)
    #19 {main}
    thrown in /srv/htdocs/wp-content/plugins/woocommerce-multilingual/inc/class-wcml-emails.php on line 395

    You’ll need to reach out to the plugin developer and share that error message with them

    —
    Please what is the cause?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,
    hope you are doing well! ??

    Checking the error seem that it’s generated in the emails from WPML, so there is nothing that we can change in the plugin to fix it. It’s necessary to contact the WPML support and tell them about the issue, I think that they just need to add a condition in the class, to check if the object is a gift card product and use $object->id instead of $object->get_id();

    Let us know any news, please.

    Have a nice day!

    Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    We have been checking some info about this issue and seem that it’s a problem in the latest version of WPML, you can find more info here.

    On this forum, they say that they fixed the problem in the latest version, could you follow their steps and check if the problem is solved, please?

    Let us know any news, please.

Viewing 2 replies - 1 through 2 (of 2 total)
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