Can’t set downloadable product
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I don’t see the usual “Product Data — “Simple product” Virtual |checkbox| Downloadable |checkbox| bar” in top of the product details window under the editor screen
Here is a screenshot: https://i.imgur.com/r3Dhc0y.png
The site: https://graphicsio.com/
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Thanks for sharing the screenshot!
We occasionally see this and it’s usually related to a plugin conflict somewhere that’s preventing those fields from displaying properly.
There are instructions here on how to carry out a plugin conflict test. It’s best to do this on a staging copy of your site, or at least take a full backup first in case deactivating plugins and the theme has unexpected consequences.
Once you’ve identified the culprit, we’d suggest you could approach the plugin/theme support for help.
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