Can’t set password for new users

I don’t know what exactly helped, but I did something like this:

1) I turned off the VPN
2) I turned on Development Mode in Cloudflare
3) logged into WP in Firefox in private mode (no LastPass)
3) I have unchecked sending a notification to a new user (Add New User page)

Only if I do these 4 things I can add a new user.

I would like to report my experience with this issue. From the Health Check & Troubleshooting plugin, I put the system in troubleshooting mode and is that way I can work on adding new users or generating new passwords as usually. I tested each plugin installed one by one and none is the cause of the problem.

Hi looks,

Since I installed the plugin ‘Enable jQuery Migrate Helper’ I am able to add new users without any problem.

See: https://www.ads-software.com/plugins/enable-jquery-migrate-helper/

Eef

I switched Browsers and it worked fine. I was using Firefox and I couldn’t toggle the show/hide button (I’m assuming jQuery may have been having an issue for some reason). and when I tried to submit it gave me the Error. Switching to Chrome and it worked right away no issue.

Dimi

Same issue here, this just started happening for me. It is on a wide variety of wordpress sites in different host as well.

The issue is intermittent for me between page reloads. The error happens 7 times out of 10 reloads… It’s obvious because when the JavaScript error occurs, the password field is masked (just password dots). When the JS executes without error, the password field is unmasked (shows plain text).

Something is triggering a function in user-profile.js before the init (page load) function runs…it seems.

Hi,
I have a similar problem,
I set up several users to test my site, their passwords are in 10 letters and numbers,
one day after, all my passwords are changed automatically in 25 letters and numbers very complicated, so it is very difficulty for me to do my test, because I have difficulty to open my site,
So, how can I stop the change password automatically ?
Thank for your rely.
Best regards.

This annoyance keeps happening to me also but a workaround is to accept the new user’s suggested password – this does not seem to require confirmation. Then you can log in with that password, go to edit user, then set new password to your preference

Just had same problem. Answer is to switch browsers. Was using FireFox, switch to Chrome and no problem

I can confirm that it has nothing to do with the browser. The problem persists across all major browsers. It also persists after I deactivate every plug-in and switch themes. I can do a force reload and add a user with little problem. The issue is that I use Leaky Paywall for subscription management, and new user registrations from the front-end aren’t being added…even though it doesn’t prompt any sort of error message for the user and takes them on to the payment page (and the payment, of course, goes through, leaving me with a user who has purchased a subscription but doesn’t have an account to access it).

It’s infuriating. And I have no idea what suddenly prompted it.

A quick and easy solution that worked for me was to temporarily disable JavaScript.

I was having the problem where the second password field was not displaying, but the form was being rejected because the passwords didn’t match. I disabled JavaScript in the browser (usually in the security settings), reloaded the page, created the user without a problem, and then re-enabled JavaScript.

This may not work with all the different errors, but it’s the easiest fix I’ve seen when it works.

This is a naughty problem that doesn’t want to go away, and I have found a sure way to workaround it. Hidden Repeat Password field seems to triggered by a bunch of things including third party plugins. It all comes down to the fact that this field is made hidden by CSS under various circumstances only God knows.

If you look into page HTML of new user creation screen in the browser, you will find this line:

<tr class=”form-field form-required user-pass2-wrap hide-if-js” style=”display: none;”>

As you see, there’s an inline CSS to declaration to display “none” for password field 2. I can change the CSS in the browser to display display field temporarily so I can fill in the repeat PW on the new user screen. It works. Again, this is just a workaround so you can go about your business and not having to bunch the wall out of frustration.

Oddly I had the same issue with Firefox, even with an Incognito window, and tried other approaches, then trying to create the new user in Chrome worked without any issues.

Pretty crazy how this bug is still happening.

Tried to add a new user on two sites. One of them worked in Firefox but not Chrome. The other worked in Chrome but not Firefox.

Recently starting having this issue again with WordPress 5.9.3. Generate password or show or hide doesn’t help. The only way around it is in incognito window. Hope this is corrected soon it’s getting really annoying to have to log in with an incognito window to create a user.