can’t set Product image/featured image

  • Resolved ishanplaceorder

    (@ishanplaceorder)


    5 years, 11 months ago

    i can’t remove or update the product image.All my regular pages and post work fine. When i clock “remove feature image” the page only jump to the top instead of removing image. I m click on “set image” new one i Don’t get the media library overlay, but instead get sent to a full width page of Media Library. When i choose an image and click “use as Product image” nothing happens. if i instead click “Insert into post” i get a blank white screen and my url indicated i am still in the media library upload page set, not back in my product edit screen

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @ishanplaceorder

    Typically issues like this are caused by a theme or plugin conflict. Try switching back to a default theme like Twenty Nineteen or Storefront and disabling all plugins except for WooCommerce to see if this resolves the issue.

    If so, then re-enable each one at a time until you find the one that’s causing the conflict.

    Thread Starter ishanplaceorder

    (@ishanplaceorder)

    Thanks you @johndcoy this was plugin conflict

Viewing 2 replies - 1 through 2 (of 2 total)
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