Can’t show user name

  • Resolved aazkonobieta

    (@aazkonobieta)


    8 years ago

    Hello, i have a problem with “user submitted posts” plugin, it used to go well before, and i don’t know why now the plugin don’t show the next Form Fields in the page:

    -User name
    -User URL

    And yes. i have them in “display and require” in the plugin options.
    I am waiting the answer, thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Try logging out of WordPress and then refresh the form page to see if the fields are displayed.

    Thread Starter aazkonobieta

    (@aazkonobieta)

    The problem remains the same, i add you some screenshots:

    the theme is “Retrotale”

    problema<br />subir fotos<br /><br />

    problema2<br />subir fotos<br /><br />

    Plugin Author Jeff Starr

    (@specialk)

    Then I’m not sure what the issue could be.. normally if you enable the settings:

    – Registered Username
    – User Profile URL

    Then the Name and URL fields are hidden when the user is logged in. When the user is logged out, the fields are displayed. But if you say that you’ve tried logging out and they are still not showing, then most likely something like another plugin or your theme is interfering with normal functionality. I recommend some basic troubleshooting to determine the cause of the issue.

    Thread Starter aazkonobieta

    (@aazkonobieta)

    maybe is because i am using “ultimate member” plugin and people are logged in with their users accounts, and with the new plugin update could create a conflict with this plugin. If people is logged in with their user name it is absurd to put again an user name.

    Thread Starter aazkonobieta

    (@aazkonobieta)

    okay we have thought the same, i will try it

    Thread Starter aazkonobieta

    (@aazkonobieta)

    Resolved, thank you for all!

    Plugin Author Jeff Starr

    (@specialk)

    Ah yeah that would explain it. If the user is logged in and those settings are enabled, their name and URL are grabbed automatically from their User Profile, so there is no need to include the fields on the form. The information is sent automatically behind the scenes in that case.

    Plugin Author Jeff Starr

    (@specialk)

    Awesome, glad you managed to figure it out.

    And thank you for the 5-star review! ??

    • This reply was modified 8 years ago by Jeff Starr.
Viewing 8 replies - 1 through 8 (of 8 total)
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