Can′t solve Malware problem. What do I do wrong?
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Hi.
New to blogging and I have infection problems with malware. At the beginning my blog was online for a long time with zero protection and got infected (not clever I know). Since then I′ve been trying to solve the problem but without success. I would like to know what I′m doing wrong?
Here is what I′ve done the last couple of times.As the blog was empty I erased the wordpress folder at the root then changed my host client and FTP passwords (to 15 randomly generated characters). I reinstalled WordPress from the host company, changed my Wordpres admin password to a strong one then used the plugin Better WP Security to consolidate all the weaknesses the blog had.
I then asked for another Google check and it said it was infected still.So this time I erased everything from the host (as I had seen other files called wp something I hadn′t erased before ) apart from .ftpquota because it wouldn′t let me and did the exact same procedure as the paragraph before (password changes, reinstallation of WordPress etc…).
Now when I go to my website it says it can′t find the page and I can′t access the control panel. On my website I have a page from the host saying they′ve opened the domain in my name.I contacted the online help but they keep sending me the same generic message about malware… to change passwords and stuff.
Do I do anything wrong? or do I just need to change host?
website is https://www.toutethik.frThanks a lot for your help.
Laurent
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