• I have Anti-Spam and Security Malware Protection both enabled using CleanTalk. I’ve combed through every single setting and enabled the most reliable ones. My problem is that my clients website is still getting hit by spam nearly every day or so. I’ve enabled 2FA at the login page, I’ve implemented Google ReCaptcha v3. I’m using Forminator Pro as my form builder and have used their security settings such as honeypot and the aforementioned captcha. I’m not sure what else to try. I don’t see ANY malware vulnerabilities and I keep WordPress and all plugins upgraded to their latest versions. I’m a paying CleanTalk Customer and have been for many many years. Would one of your expert team members be able to look into my clients website and take a deeper dive, scan php and error logs and run some tests on the backend to find the areas these bots and spammers are exploiting to then fill out bogus forms? I also upped the Google ReCAPTCHA score to a 9 to cover more possible bots, that seemed to help but my client is still receiving spam submissions.

    I purposely did not share my clients web address for privacy reasons. I will come back here and share the solution if I’m able to get expert help on this issue.

    Thank you!

    • This topic was modified 3 months, 3 weeks ago by Why Not Advertising, LLC. Reason: Updated the title to be more relevant to my issue
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  • Plugin Support amagsumov

    (@amagsumov)

    Hello @whyknott,

    Unfortunately, we can’t start an investigation without knowing the problematic website. But I understand that you don’t want to share this publicly. Please get in touch with us directly through our private support system:

    https://cleantalk.org/my/support/open

    Thank you!

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    In private correspondence you have decided to resolve the issue on your own, so for now I’m marking this topic as resolved.

    If you have any further questions, you can start a new topic or contact us via our private Ticket System.

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