• Resolved caordawebsol

    (@caordawebsol)


    Since updating to Solid Security basic, I’ve noticed on multiple site I’m not able to turn off Site Scan scheduling (the toggle just greys out to a lighter purple) and the Notifications screen is blank.

    Console errors report multiple 403s

    • This topic was modified 1 year, 1 month ago by caordawebsol.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ben Meredith

    (@benmeredithgmailcom)

    Hey @caordawebsol!

    We have a handful of reports of similar behavior, and are trying to isolate a problem here. So far we’ve been unable to, which usually means it’s a problem specific to a certain configuration or something.

    In my tests, there’s a small delay when I toggle the setting, but it eventually turns off.

    What do those 403s reference?

    We’re chasing a few leads trying to get the problem reproducible, and would love your help there.

    Also, if you could pass along the site information (you can remove parts you don’t want to share…) the most important things I am looking for are facts like PHP version, server type (apache? nginx?) what other plugins are installed and active, what theme you are using, etc.

    Thanks!

    Thread Starter caordawebsol

    (@caordawebsol)

    This seems to have resolved itself as of today – will keep an eye on our sites though (we have over 200 with the plugin installed).

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @caordawebsol, I’m glad to hear that! If you ever experience the same issue on your other sites, please don’t hesitate to open a new support topic, and we’d be happy to assist.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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