Can’t type anything into braintree fields on checkout

  • Resolved renko

    (@renko)


    7 years ago

    Hello,

    I have a problem with Braintree plugin on checkout page. I have approved Braintree production account, I generated the production API keys and saved them into woocommerce fields in my wordpress.
    But when I came into my page (https://go-buildyourself.si/nakup/prehranski-nacrt/?clear-cart&add-to-cart=5019), I cannot type anything into braintree fields and also PayPal button is not shown.

    The strangest thing is that, when I go directly to my shop (https://go-buildyourself.si/trgovina/), add product to the cart and continue to checkout page, the braintree credid card fields and PayPal icon does not even show. The message I got on the site is: “Currently unavailable. Please try a different payment method.”.

    I turn on logs and the “error” I got is: “Authorization Failed, please verify the user for the API credentials provided can perform transactions and that the request data is correct.”.

    This is strange, because I copy paste the API credentials from my BrainTree account to WP and double check if everything is ok.

    Could you please help me with that issue.

    Thank you and best regards,
    Rene

    The page I need help with: [log in to see the link]

Viewing 16 replies (of 16 total)
  • Thread Starter renko

    (@renko)

    Hello,

    I replied you more than 5 months ago, but you closed the ticket with no solution. Can you please look into the issue again?

    Thanks,
    Rene

Viewing 16 replies (of 16 total)
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