Can’t uninstall the AMP plugin

  • Resolved anton2race

    (@anton2race)


    3 years, 1 month ago

    Hello,

    I get critical error when trying to delete the plugin.
    here is my
    UUID
    ampwp-114f1cb5-aee2-5ecc-b01a-8d86ee6729d8

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @anton2race

    Thank you for reporting back to us, We received several reports for the same error
    The issue occurs when you opt-in to delete data on plugin uninstall.

    AMP plugin may break in some cases where there is a huge number of posts or data is present which results in timeout in some cases.

    We have fixed that issue and the changes will be updated in the upcoming version (v2.2.1) of the plugin which is likely to release soon.

    What you can do?

    1) Keep the AMP plugin deactivated.
    2) Once you receive an update for the AMP plugin (v2.2.1)
    3) Update the AMP plugin, Once the update is successful
    4) Delete the AMP plugin.

    Hope this helps!

    Plugin Author Weston Ruter

    (@westonruter)

    You may also consider installing the latest 2.2.x production build and then uninstall it. The uninstall fix is present in this build.

    Plugin Support Milind More

    (@milindmore22)

    @anton2race As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
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