Can’t update

  • Resolved digihulpdienst

    (@digihulpdienst)


    4 years, 7 months ago

    I have version 20191109 of the plugin. Already several weeks an update is available, but each time I try, it won’t update. The dashboard just stays blank and no action is visible.
    The site itself does not get blocked, so that is not a problem.

    Anyone else has this problem too?

    How to solve this?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeff Starr

    (@specialk)

    I’ve not heard of anyone else having that issue. It sounds like there is something (like another plugin or theme) that may be interfering with normal functionality. Are you able to do some basic troubleshooting, I would be glad to provide a guide if it will be useful for you.

    Plugin Author Jeff Starr

    (@specialk)

    Hi @digihulpdienst, just wanted to follow up with this. It’s been awhile with no reply, so I hope the issue is resolved? Or if there is anything I can do to help, please let me know. Thank you.

    Thread Starter digihulpdienst

    (@digihulpdienst)

    Hi @specialk ,

    Thanks for the follow up.
    I tried with disabling the other plugins. That did not solve the problem. So I removed the GA Google Analytics and now I use an other one.

    Best regards,

    Erik
    Digihulpdienst

    Plugin Author Jeff Starr

    (@specialk)

    Great glad you found something that works with your setup. Thank you for the reply.

Viewing 4 replies - 1 through 4 (of 4 total)
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