Can’t Update

  • Resolved tomszewczyk

    (@tomszewczyk)


    1 year, 9 months ago

    Our website has crashed and I can’t get anything to work on it. When I click on plug-ins on WordPress, it comes back with telling me I have none installed (not true). Nothing is accessible on the website. I tried to manually upload the plugin and I get a json syntax error, so I can’t upload anything.

    Here is the error –

    Fatal error: Uncaught ArgumentCountError: Too few arguments to function feedthemsocial\updater_init::__construct(), 0 passed in /home2/bloomjo0/public_html/wp-content/plugins/feed-them-social/feed-them.php on line 121 and exactly 1 expected in /home2/bloomjo0/public_html/wp-content/plugins/feed-them-social/updater/updater-check-init.php:70 Stack trace: #0 /home2/bloomjo0/public_html/wp-content/plugins/feed-them-social/feed-them.php(121): feedthemsocial\updater_init->__construct() #1 /home2/bloomjo0/public_html/wp-content/plugins/feed-them-social/feed-them.php(572): Feed_Them_Social::instance() #2 /home2/bloomjo0/public_html/wp-content/plugins/feed-them-social/feed-them.php(576): feed_them_social() #3 /home2/bloomjo0/public_html/wp-settings.php(447): include_once(‘/home2/bloomjo0…’) #4 /home2/bloomjo0/public_html/wp-config.php(90): require_once(‘/home2/bloomjo0…’) #5 /home2/bloomjo0/public_html/wp-load.php(50): require_once(‘/home2/bloomjo0…’) #6 /home2/bloomjo0/public_html/wp-admin/admin.php(34): require_once(‘/home in?/home2/bloomjo0/public_html/wp-content/plugins/feed-them-social/updater/updater-check-init.php?on line?70

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author slickremix

    (@slickremix)

    Truly apologize for the trouble here. Please delete the old version of the plugin, that should bring your site back up. Then you can proceed to install the latest version. You must be running at least PHP 7.0. Let me know if that helps.

    Thread Starter tomszewczyk

    (@tomszewczyk)

    When I log into WordPress to edit the page, it shows that no plugins are installed. I know that we do have them installed, but it’s not getting any data from the site. It doesn’t even show users associated with the site, pages that have been created, etc. How else can I delete the plugin? And how can I update the PHP?

    Plugin Support slickchris

    (@slickchris)

    Hi @tomszewczyk,

    In the Plugins panel of your site’s WordPress dashboard, if no plugins are installed, click the “Add New” button and search for Feed Them Social”, then install and activate our plugin. Which should be FTS version 4.0.2.

    If FTS is in your plugins panel, then delete and re-install.

    As for updating the PHP, you may have to contact your webhost in order to do this. FTS 4.0 requires a minimum version of PHP 7. We recommend any PHP version between 7 and 8.0.26.

    In order for us to assist you further, please email our support: support@ slickremix.com (please close the gap in the email address before sending).

    Cheers,

    The SlickRemix Team

    After deleting and reinstall, below is what is happening.

    Plugin could not be activated because it triggered a?fatal error.

    Parse error: syntax error, unexpected ‘)’ in?/home/xxxxxx/public_html/wp-content/plugins/feed-them-social/metabox/metabox-functions-class.php?on line?836

    Plugin Support slickchris

    (@slickchris)

    Hi @ericoxygen,

    For us to assist you further, please email our support: support@ slickremix.com (please close the gap in the email address before sending it).

    Please include your system info (FT Social > System Info). If you can, revert to FTS 3.0.2. We can provide a link for that when you email our support.

    Cheers,

    The SlickRemix Team

    Plugin Author slickremix

    (@slickremix)

    To any who are having trouble accessing your website please view this post. It will get you back on track. https://www.ads-software.com/support/topic/my-site-went-down-or-crashed-after-updating-to-fts-4-0/

    Spencer

Viewing 6 replies - 1 through 6 (of 6 total)
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